We welcome professionals of all kinds to work at SURGE Tacoma. It doesn't matter what you do or how big your company is, not any two SURGE members are the same. We have members from all different fields and fortes, with many people in the startup category, and no matter what our members do, they all bring something to the table, and are a great community of nice, hardworking people.
We offer mail service and package handling as well as meeting room access for all membership levels. You can rent meeting rooms by the hour if you are not a member, however mail service is only available to members. Reception services are not part of the service we provide.
The membership fee is due on the 1st day of the month. There is a $25 initial late fee on the 6th of the month, and $5 per day until fully paid. A $25 fee will be charged for failed credit/debit card payments or returned checks.
The easiest way to pay is to set up credit card or automatic (ACH) bank account payment, which can be done in our online Members Portal. We also accept payments by check, cashier's check, money order or credit/debit card in the office.
Yes and yes! Please let the Community Manager know if you are planning to receive mail here so that we may label a mailbox for you. Your mail can be addressed to your personal name or business name at our building street address. Please be sure whichever name you put is known the the Community Manager so we sort it to the correct mailbox. We’ll sort the mail and place it in the mail station, and store your packages behind the front desk.
Example...
My Awesome Company
2367 Tacoma Avenue S
Tacoma, WA 98402
Members get 20 hours of free meeting room usage per month. Beyond that, rooms can be rented for an hourly rate. Meeting rooms can be reserved in the Member Portal.
The cafe area is available to rent outside of business hours. Please see the Community Manager for details or to make arrangements.
Yes! We have a projector to lend out to our members for presentations or events. Please make arrangements with the Community Manager in person or via email at least 1 day in advance for weekday use and by Friday morning for weekend use. In order to utilize the projector you would also need to reserve our large conference room or cafe area, which have pull-down screens for projecting onto the wall.
We offer both Dedicated Desks and Private Offices, where you would have your own personal space, and Commons or Cafe memberships where the seating arrangements are not fixed. Come for a tour and pick the option that would work best for you.
Private Offices and Dedicated Desks are someone’s personal area, and are only available to the member that has that specific space rented. You are welcome to sit in our multiple common areas throughout the building.
CenturyLink Fiber internet.
Members are welcome to have guests during their conference room hours and for occasional visits as your business demands. If you have a guest or associate that requires continued prolonged visits, please have them apply for their own membership - we keep our cafe membership price extremely low. You must greet your guests at the front door and accompany them throughout their time at the SURGE, and please remember you are responsible for your guests.
Yes. We have two small conference rooms and 1 large conference room perfect for client meetings. These can be booked through the Member Portal.
If your guest would like to stay and work in the space they will need to purchase a $15 day pass from the Community Manager.
No. Your entry code is for your individual use only and may not be shared with anyone. Please have guests set a time for arrival or call you when they arrive so that you can meet them and let them in. Your guests are your responsibility and should be with you at all times.
Free street parking is available along both Tacoma Avenue and 25th Street. We also have a limited number of inside parking spaces available for an additional charge. Ask our Community Manager for specifics.
Yes! Over 15 different bus lines stop within 10 blocks of our building and we are just a short walk from the Sounder Station and the free Tacoma Link. Members can also park their bikes outside of SURGE on our bike rack or store them in the downstairs garage.
Coffee, tea and filtered water are available to you in the kitchen 24/7, included with your membership. If you are the first coffee drinker in the morning, please get us started and if you finish a pot, please make a new one. Instructions are posted on the wall next to the coffee maker. We also have an espresso machine!
The network printer is offered as a convenience to members. Currently we offer 25 free prints per month and then it is $0.20 for each additional page. Please use an outside printer for very large quantity print jobs.
Yes, you can take short phone calls, but please be respectful to those around you. If you need to discuss something confidential, need to raise your voice, or simply need privacy, please step into a meeting room, find an area that is not being used or go outside. If you have to talk on your phone all day, a private office is the best option.
Yes, you can leave your stuff during the day. If you do not have a dedicated desk or private office, please don't leave your items out at the end of the day or when you will be away for more than an hour- take them with you or put them away in a locker. We offer a limited number of lockers for our members on a first come, first serve basis. If you have a dedicated desk or private office you are welcome to bring a desktop computer and other items that will help make you more productive and/or personalize your space. We don't take any responsibility for missing items and your belongings are your own responsibility and not insured in any way by us.
Your office includes desks, chairs, and filing cabinets. For many, that’s all you need and you are ready to get started. If you need something more you are also welcome to bring in additional or alternate furniture. Contact your Community Manager if you intend to make changes to the setup and they’ll help you make it happen.
Yes and No. We take care of weekly cleaning of the common areas and emptying the dishwasher and garbage cans, but we ask that you clean up after yourself and keep the space neat for your coworkers.
Yes, feel free to bring in your own food and snacks. There are two refrigerators in our kitchen you may use. Please label items and remove perishables in a timely manner.
No. We provide high speed internet access free of charge and take care of the utilities, we do ask that you help us reduce waste and conserve energy by using resources responsibly.
Yes. We do mixed recycling including plastics, paper, aluminum, tin, boxes and cardboard. Glass needs to be separate and can be left under the kitchen sink. We offer two recycling stations one at the print station and one under the kitchen sink. At this time we do not offer compost recycling, please help us conserve resources and recycle when possible and avoid putting garbage it the recycling bins.
Quiet, well behaved children are welcome for a brief visit. If something unexpected comes up and you have a child who needs to be with you for the day and can work quietly by your side, please check-in with us. Children need to be supervised by their parents at all times and children cannot cause an ongoing distraction to other members.
Yes. You can upgrade your membership at anytime. We will work with you to meet your current needs, making it easy for you to manage and grow your business. We simply transfer your deposit to your new space, based on current availability. We do require 30 days notice to downgrade or cancel.
We understand that needs change, and that's why we keep it month to month! If you need to cancel, please provide written notice to the Community Manager (an email is fine) that includes your move-out date, and he or she will walk you through the rest. Please note that 30 days notice is required as stated in the Membership Agreement.